DropkKit, Inc. Terms of Service

These Terms apply to your access to and use of the websites located at guppy.so (and any successor links), our mobile and browser applications, extensions, and any other online products and services that link to these Terms (collectively, the "Services"). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

We may indicate that different or additional terms, policies, or rules apply to some Services ("Supplemental Terms"). Supplemental Terms become part of your agreement with us and will control to the extent of a conflict. We may update these Terms; unless stated otherwise, changes are effective when posted and your continued use confirms acceptance.

You agree that information you provide to DropkKit, Inc. is accurate and kept current. You consent to receive emails, SMS/texts, push notifications, and in‑app messages at the contact points you provide, subject to our Privacy Policy.

You must create an account to use some or all of the Services. Do not share credentials or permit others to access your account. Use a strong, unique password and notify us immediately of suspected unauthorized access. We may reject, reclaim, or require changes to usernames (including to respect trademark rights).

Acting on Your Instructions. DropkKit, Inc. provides human‑verified shopping "agents" (each a "Guppy Agent") that can monitor drops, join queues, enter drawings, and attempt purchases from merchants and platforms ("Merchants") consistent with your preferences. By using the Services, you authorize DropkKit, Inc. to act on your behalf to access Merchant sites/APIs; hold places in lines/lotteries, submit entries, and place orders; auto‑fill shipping/payment details you provide; and take other reasonable steps to carry out your instructions.

Your Responsibility. You are responsible for your Agent’s settings, watchlists, and actions taken under your account. We may throttle, queue, or refuse actions to maintain platform integrity and comply with Merchant rules. You will not use the Services to bypass Merchant terms, technical restrictions, or per‑person limits, and you will not use external automation to augment or evade DropkKit, Inc. limits.

The Services (including software, extensions, and content) are owned by DropkKit, Inc. or our licensors and are protected by intellectual property laws. Subject to your compliance with these Terms, DropkKit, Inc. grants you a limited, nonexclusive, nontransferable, non‑sublicensable, revocable license to use the Services for personal, noncommercial purposes. Software is licensed—not sold—and you must uninstall it if your rights end.

The Services interoperate with third‑party platforms, payment services, logistics providers, and Merchant sites ("Third‑Party Materials"). Availability and performance of Third‑Party Materials are outside our control and may affect your use of the Services.

The Services may display information about Merchant goods or services ("Third‑Party Content"). We provide Third‑Party Content and links as a convenience. DropkKit, Inc. is not the seller of Merchant products and does not control inventory, quality, pricing, fulfillment, or policies of Merchants. Your dealings with Merchants are solely between you and the Merchant and are governed by Merchant terms and privacy notices.

Marketplace Facilitator. When your Agent purchases from multiple Merchants in a single transaction, DropkKit, Inc. (or our processor) may process a combined charge and remit amounts to each Merchant on your behalf as shown on your receipt. Your card or wallet statement may show a single DropkKit, Inc. charge. We may also facilitate separate per‑Merchant charges.

Payment Rails. We use third‑party processors to accept payments via fiat methods (e.g., cards, ACH) and may support digital‑asset rails (e.g., stablecoins, blockchain transactions) through integrated custodians or smart contracts. Blockchain transactions are generally irreversible and may incur network fees.

Fees & Taxes. We may charge subscription fees, success fees, or other charges disclosed at checkout or in your account. You are responsible for applicable taxes unless we state that we collect and remit them.

Chargebacks & Disputes. If you dispute a charge, we may suspend your account during investigation. We reserve the right to contest chargebacks and to recover amounts owed.

Returns & Refunds. Merchants set their own return and refund policies. DropkKit, Inc. does not accept or process returns. Contact the Merchant directly for returns/refunds. Where permitted, we may provide tools to help you initiate a return with a Merchant.

(a) Covered Claims. This Section covers any dispute, claim, or controversy between you and DropkKit, Inc. arising out of or relating to the Services or these Terms, including privacy and data‑security claims and disputes about the validity, enforceability, or scope of this Section (collectively, "Claims").

(b) Informal Resolution (45 Days). Before filing a Claim, the party seeking relief must send a written notice and engage in good‑faith negotiations for 45 days. Notices to DropkKit, Inc.: certified mail to DropKit, Inc., Attn: Legal, 169 Madison Ave STE 15546, New York, NY 10016 and email to legal@guppy.so. Notices to you: sent to the contact details associated with your account. The notice must include (i) name, address, email, phone; (ii) nature and basis of the Claim; (iii) specific relief sought; and (iv) a personally signed statement verifying accuracy.

(c) Exceptions. Either party may seek relief in small‑claims court (if available) or injunctive/equitable relief to protect IP or prevent unauthorized access or abuse of the Services.

(d) Arbitration. If unresolved after the informal period, Claims will be resolved by binding arbitration administered by JAMS under its applicable rules, before a single arbitrator. The seat of arbitration will be New York, NY. The arbitrator may award relief available in court but may not conduct class or representative proceedings.

(e) Class Action/Jury Waiver. You and DropkKit, Inc. agree to bring claims only in an individual capacity and waive any right to a jury trial.

(f) Fees. Filing, administration, and arbitrator fees will be governed by the applicable rules. The arbitrator may award fees and costs as permitted by law.

(g) Severability. If the class‑action waiver is found unenforceable as to a particular claim, that claim must proceed in court—not arbitration.

(h) Opt‑Out. You may opt out of arbitration within 30 days of first accepting these Terms by sending a written opt‑out notice to legal@guppy.so (subject: Arbitration Opt‑Out) or by certified mail to the address above, with sufficient identifying information.

Custody Model. Choose one: (i) non‑custodial; or (ii) custodial with a regulated partner. Additional terms may apply from custodians.

Risks. Digital assets involve market, liquidity, regulatory, technological, and cyber risks. You accept these risks, including potential loss of value, loss of access to wallets/keys, and irreversible transactions. DropkKit, Inc. does not provide investment advice.

Compliance. We may require identity verification and perform sanctions/AML screening. We may freeze or block activity where required by law or to investigate suspected violations.

DropKit, Inc.

169 Madison Ave STE 15546, New York, NY 10016

Support: support@guppy.so

Legal: legal@guppy.so